Last updated: 06/12/2025
Stannnell Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use our services or interact with us.
We comply with:
- UK GDPR (United Kingdom General Data Protection Regulation)
- Data Protection Act 2018 (UK)
- EU GDPR (where applicable)
If you have any questions, you can contact us at:
📍 Stannnell Ltd — 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
📧 Email: privacy@stannnell.co.uk
1. Data We Collect
We collect the following categories of personal data:
A. Information you provide directly
- Full name
- Email address
- Phone number
- Company name
- Service requests
- Messages sent through contact forms
B. Information collected automatically
- IP address
- Browser type and version
- Device identifiers
- Cookies and tracking data
- Website usage behaviour
C. Data from third-party integrations
If you interact with our services through third-party platforms (e.g., Google Analytics, Meta Pixel, CRM platforms), we may receive anonymised or aggregated data.
2. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and provide requested services
- To deliver digital marketing, cyber security and event management services
- To manage customer accounts and communication
- To improve our website and user experience
- For analytics, performance monitoring and security
- To comply with legal or regulatory requirements
3. Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Contractual necessity – to deliver services you request
- Legitimate interest – improving services, security, business operations
- Consent – for marketing communications and cookie tracking
- Legal obligation – compliance with UK regulatory requirements
4. How Long We Keep Your Data
We retain your personal data only as long as necessary for the purposes set out in this policy:
- Contact enquiries: 12 months
- Client project data: up to 7 years (legal/accounting purposes)
- Marketing data: until you withdraw consent
- Cookies: according to our Cookie Policy
After this period, your data is securely deleted or anonymised.
5. Data Sharing and Third Parties
We may share your information with trustworthy third parties, including:
- Cloud hosting providers
- CRM and marketing automation tools
- Cyber security tools
- Google, Meta, and analytics providers
- Event management platforms
- Legal or regulatory authorities (only if required)
We never sell your personal data.
6. International Data Transfers
Your data may be transferred outside the UK or EEA.
When this occurs, we ensure appropriate safeguards such as:
- UK GDPR Standard Contractual Clauses
- Adequacy decisions
- Secure encrypted transfer methods
7. Your Data Protection Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with the ICO (UK): www.ico.org.uk
To exercise your rights, contact:
📧 privacy@stannnell.co.uk
8. Cookies
We use cookies to:
- Improve user experience
- Track performance and analytics
- Personalise content
- Manage advertising and marketing
Full details are available in our Cookie Policy.
9. Data Security
We apply strong technical and organisational measures including:
- Cyber Essentials certification
- ISO 27001–aligned security controls
- Encryption and secure communication protocols
- Access control and MFA
- Regular vulnerability assessments
- Secure cloud infrastructure
10. Children’s Privacy
Our services are not intended for individuals under 16 years old.
We do not knowingly collect their data.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically.
The most recent version will always be available on this page.
12. Contact Us
For privacy-related questions or data requests, contact:
Stannnell Ltd
📍 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
📧 privacy@stannnell.co.uk